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Coronavirus (COVID-19)


Information last updated 5th October 2020

In line with the most recent Government and Public Health England guidance, Iceni continue to deliver all our services remotely.

Our business is fully operational and our team are working to ensure a ‘business as usual’ service is maintained. We continue to undertake meetings virtually, with face-to-face meetings only taking place where a virtual alternative is not possible; and when absolutely necessary.

Should any adjustments need to be made to timings of the delivery of any work or to any specific meetings or projects that you are currently working with us on, we will contact you directly.

To help prevent the spread of the virus and protect everyone, we are asking anyone using our services who thinks they have been at risk of contracting Coronavirus to contact us as soon as possible This will allow us to consider and advise the best course of action to continue to safeguard the wellbeing of our People and Customers.

If you have any further questions, please do not hesitate to contact our Office Manager, Amy Saunders.

You can find the latest Government updates here.

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Expert solutions, uniquely delivered

Iceni is a highly regarded and experienced housing development management business that has been managing the development of new homes for a range of organisations for over fourteen years.

Expert Housing Solutions

Iceni Homes is a unique partnership that creates high quality housing for people across the UK

About Iceni Homes

CHRISTMAS OPENING HOURS


Please be advised that our office will close at 5pm Wednesday 23rd December 2020 and we will reopen on at 9am Monday 4th January 2021.

During this time we will be working with our out-of-hours service providers to ensure that any customers who are within their defects liability period and require an emergency repair are dealt with as usual.

If your property is no longer in its defects liability period, please contact your Landlord.

Out Of Hours: 0844 893 3943

It is important to note that this service is for emergency use only and if a Contractor is called out and your defect is not an emergency, you may be charged for their visit.

Calls to this number are charged at approximately 2.5p per minute from a landline and calls from a mobile can be charged up to 7p per minute, as well as your mobile phone company’s additional charge.