Iceni will carry out proactive monitoring to ensure defects are resolved within their set timescales, allowing Iceni to identify any trends in defects that could identify a wider issue that needs further investigation or a possible latent defect. In these instances, Iceni will coordinate further investigations with the builder and landlord, where needed.
Iceni offer a dedicated online portal, email address and telephone line for residents reporting defects within their property.
Outside of office hours, Iceni use an out of hours provider to manage any emergency calls.
Iceni will also arrange End Of Defect inspections upon expiration of the liability period to ensure that any building defects are recorded accurately and resolved by the builder as swiftly as possible before any retention money held under the contract is released.
Iceni is a highly regarded and experienced housing development management business that has been managing the development of new homes for a range of organisations for over fourteen years.CONTACT US
Find out how the UK will produce zero carbon emissions by 2050. If you're a social landlord, what role will you be playing in a zero-carbon home? Discover more in this interesting new article on @insidehousing by Jess McCabe #ZeroEmissions #ZeroCarbonHomes #Sustainability twitter.com/jester/status/…